Grumble
From the "This-is-for-what-you-did-to-my-Brother!" Department
Once again, my webhost decided to go belly up.
This morning, I found I had no E-mail, and Jeremy-Gilby-dot-com was not recognized on the DNS servers.
Then, after Lunch, I saw the foreboding WordPress Error, telling me my MySQL database was not operational.
Now, I discover that my last post was eaten (I resurrected it from my computer cache) because it looks like they restored a backup to the web servers (from before my previous post)
And I still can’t read my E-mail from POP3 Servers (I haven’t tried Webmail yet) I plan to do that right after I hit Publish.
I know I said I’d be migrating, and yes, I haven’t yet. I’m kicking myself because I didn’t.
(I hate downtime)
I was able to read an error list and your Odd post early this morning before it went down. It was only after it came back that your Odd post was gone.
Comment by Dad — March 26, 2006 @ 2:12:37 PM
Yes, I looked at my view logs (from Sitemeter, not my own control panel; because that is still down) that my last page view (and it was you Dad) was 6:37 AM my time.
Then there appears to be activity around 8:30, then another lull until 11:30.
So it looks like it was up and down.
Comment by Jeremy — March 26, 2006 @ 2:55:58 PM
This is where I would offer you hosting … except you’d have to ignore the two-day outage last weekend. ;)
Comment by Geof F. Morris — March 26, 2006 @ 3:59:12 PM
Hmmm, but maybe you might give better customer service than this:
I wonder what the definition of “soon” is?
Tonight?
Tomorrow?
This week?
Comment by Jeremy — March 26, 2006 @ 7:07:24 PM
As “soon” as they deem necessary to appease their customers. C’mon Jeremy, you know our not-so-small-software-company does the same thing, it all depends on if they use Sick Sigma (not sp error) or not…at least you didn’t get the “We will do the needful”
Comment by Marshie — March 27, 2006 @ 6:11:37 AM
Yeah, I’m better than that. I start at $4/mo. … ;)
Comment by Geof F. Morris — March 27, 2006 @ 11:48:28 AM
You didn’t get the “Sorry for ANY inconvience we MAY have caused”?
Why can’t they just say “Sorry for the inconvience we caused you”?
Comment by Dad — March 27, 2006 @ 2:39:31 PM
It’s because they (we) don’t really believe the customer. It’s innate in all support agents. Do not believe the customer. Chances are the problem he has is his own fault.
And so they (we) say “any” and “may”. IF we caused you some inconvenience (and I doubt we did) then we’re sorry.
Comment by Cisco — March 27, 2006 @ 3:09:52 PM